The Calm Person in the Boat: Leveraging Emotional Intelligence during COVID-19
Tuesday, July 23 2020
1:00 – 2:00 p.m. CST

Program Description:
Fear can get in the way of our ability to think clearly, make good decisions and work effectively as a team. And yet this is exactly what we need to do right not to successfully navigate this crisis. Your team requires Emotional Intelligence based tools to manage their brains and behavior under pressure so they can remain calm and form the kind of response your organization needs today.

This webinar will be recorded and posted, within 24 hours after its completion, to the WHA On-demand Learning Center. Here is a link to the On-demand Learning Center  This webinar will be secure. After clicking on the title, you will be brought to the Member Portal where you will need to enter your Hospital Member login and password.

Learning Objectives:
Participants will learn:

  • Strategies to be the “calm person in the boat” who can deal with the uncertainty and fear rampant in today’s environment
  • How to coach others who are at a distance and feeling overwhelmed emotionally by the change and challenges they are experiencing
  • How to make difficult decisions and have difficult conversations
  • Habits of individuals who perform at a high level under press

Intended Audience:
All management staff, including Human Resources

Featured Presenters:
Bill Benjamin of the Institute for Health and Human Potential. Bill will share specific tools to help your people manage their emotions and their brain so they can show up with more confidence, empathy and courage during this difficult time, enabling everyone else on their teams to remain calm, confident and focused.

For registration questions, contact Allison Taylor at

There is no cost for this webinar.