Utilizing telehealth to advance rural health access: Wisconsin hospitals’ experiences
Tuesday, September 29, 2020
10:00 – 11:00 a.m. CST

Program Description:
Hear from two Wisconsin hospitals on how they have utilized telehealth as well as the story that the data is telling.

Title: Lessons from the Data: What we can learn from COVID-19 Telehealth Data

The rapid shift to delivery of almost all care to virtual platforms in response to COVID-19 has provided a unique opportunity to evaluate some of the long-held concerns and promises of telemedicine. How much of a barrier is broadband? Does Telehealth increase utilization of healthcare? Do patients like telehealth? We will analyze the data in effort to answer these questions

Chris Meyer is the Director of Telehealth and Virtual Care for Marshfield Clinic Health System, an integrated health system located in Marshfield, WI serving 350,000 patients. Chris joined MCHS in 2016 after spending most of his career in the IT sector. Chris is a lifelong resident of Marshfield and served as Mayor of the City of Marshfield for 10 years. _______________________________________________________________________________________________

Title: Maintaining the Momentum

Traditional face-to-face healthcare has been changed forever by the pandemic. Patients and providers, in their demand for safe, timely, and accessible care, turned to Telehealth for solutions. We will explore Gundersen Health System’s experience with telehealth before, during and after Covid-19. We will review barriers, lessons learned, and strategies to maintain the energy surrounding telehealth.

Jessica Easterday, MBA, BSN, RN is the Program Manager for Telemedicine at Gundersen Health System in La Crosse, Wisconsin. Jess joined the staff of the Department of Regional Services and Telemedicine after spending 24 years as a Registered Nurse providing primary care and telephone triage advice to thousands of patients. The telemedicine program has grown to 40 specialties as well as an on-demand direct to consumer platform, serving patients in rural Wisconsin, Minnesota and Iowa. Jess enjoys the challenges of change management and the promotion of health by providing options for patients and healthcare providers to connect.

This webinars will be recorded and posted, within 24 hours after its completion, to the WHA On-demand Learning Center. Here is a link to the On-demand Learning Center https://www.wha.org/On-demandLearning.  This webinars will be secure. After clicking on the title, you will be brought to the Member Portal where you will need to enter your login and password.

Learning Objectives:
The following topic areas will be covered:

  • Each hospitals’ experiences with telehealth
  • Lessons learned from the process and data standpoints

Intended Audience:
Rural hospital CIOs, CMOs, CNOs. Administrators, Reimbursement staff and Revenue Cycle staff.

Featured Presenters:
Chris Meyer and Jessica Easterday, MBA, BSN, RN

For registration questions, contact Allison Taylor at ataylor@wha.org.

There is no cost for this webinar.